The TIG Way
A better way to buy insurance.
Traditional, deep-rooted relationships and consistent processes, powered by modern, tech-forward innovation. Here’s how that works in practice.
Our Philosophy
TriStone bridges the gap between the relationships and reliability of the Old Guard and the efficiency of the New Guard.
Old Guard Foundations
We uphold the pillars that have always defined great brokers.
Strong relationships
Foundational processes
Unwavering consistency
New Guard Innovation
We push the industry forward by leveraging technology to enhance the client experience.
Transparency and education
Fast, organized communication
Proactive, not reactive
Our process
STEP 01
Protection
Review
We learn how your business runs and review your current program for potential gaps and overlaps.
STEP 02
Value
Market
We take your program to the right carriers and negotiate terms on your behalf.
STEP 03
Value
Decide
You see every option in plain language: what it covers, why, and what it costs.
STEP 04
Strength
Serve
Fast, organized, proactive service all year, from certificates to claims to the next renewal.
Protection
Risk Management & Loss Control
We help you work to reduce the likelihood and cost of claims through safety programs, contract review and exposure planning.
Strength
Claims Advocacy
When something goes wrong, we stay in the claim with you and advocate on your behalf.
Value
Renewal Planning
Renewals start months ahead, so you have time to review options before decisions are due.
Unity
Technology & Communication
Modern tools keep your documents, certificates and status organized and easy to reach.
Claim decisions are made by the insurance carrier.
Renewal timeline
120
Days out
Review changes to your business and exposures.
90
Days out
Update applications and market the program.
45
Days out
Present options and recommendations.
15
Days out
Bind coverage and deliver documents.
Timelines reflect our target for a typical renewal. Actual timing depends on receiving complete and accurate information from you, underwriting requirements and carrier response times. Coverage is not bound or changed until confirmed in writing.
Also see